Frequently asked questions

FAQs

Questions we hear a lot

Is the first time a deep clean?

Can I reschedule my clean easily?

What if I’m not happy with the clean?

Do you bring your own equipment?

We bring everything we need except a vacuum — we ask clients to have theirs ready, to avoid cross-contamination (pet hair, dander, etc.) between homes!

Do you bring your own cleaning products?

What is not included?

Are pets okay during the cleaning?

Do you clean windows?